Add mobile texting to your contact center and integrate it with your existing infrastructure to run personalized surveys and campaigns.

Monitor and track changes made to your Avaya IC system. Keep track of who is changing what variable in IC Manager.

Desktop CRM application platform for your contact center. Rapidly deployable and customizable without programming.

InteractCRM is an IT consulting and Services company that focuses on implementing Multi Channel Contact Center solutions and CRM Business Applications for its customers in Banking, Insurance and Financial sector, Telecommunications and Retail industries. We run one of the most focused Avaya CRM/Contact Center Applications practices in the world and have a sharp experience curve derived from executing multiple consulting engagements in APAC, EMEA, CALA and USA. Our products add significant value to contact center solutions and have been developed to address specific needs in today’s contact center deployments.

InteractCRM is an Avaya DevConnect Member and has a System Integration partnership with Avaya Inc and numerous Contact Center solutions companies worldwide.

We also provide education services and have a delivery relationship with Accenture to deliver training programs to Customers, Business Partners and Avaya associates under the Avaya University umbrella.

To understand us better, please visit the relevant section of your interest by following the links or drop us a line at info@interactcrm.com.