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You don't need to be a call center expert to know that, in the Call Center business, your service force can either be your biggest asset or the reason why you fail.

And this depends on 3 things:

The work environment that you create for them.
The training they receive from you.
And the reward structure for their efforts.


We understand this very well, and so have started an Infrastructure Practice to assist you in creating a world class call center campus, that your agents would love to work in and come back to everyday.

A work place that creates and sustains positive energy dissipates stress and increases productivity of your agents.

To help you achieve that, we have created services that address every facet of you infrastructure, which are:

Call Center Complex

Along with our partners, we build and lease out Business Centers designed specifically for Call Center operations. The process of building these centers start with a detailed site evaluation. Our site decision is based on various important factors such as

Access to good English speaking resources
Ease of connectivity and bandwidth availability
Strong Road and Electric Network

Once the site is selected, the center is architected from ground up to snuggly fit into a call center's requirements.

The great advantage with our business center is the freedom it gives you to invest only to the extent of your requirements with the flexibility to quickly scale as your business grows and more seats and agents are added to your operations.

Next up we attack the workspace and unleash some of India's most qualified call center interior designers to design an ergonomically optimized workspace for the service agents.

And we don't stop at that. Some of the other services that we provide as part of our business center are:

Full Secretarial Services
Internet & Fax Services
Travel Desk
Car Rentals
Head Hunting Services
Well equipped Library
Communication Equipments
Office Equipments on Hire
Professionally Managed Canteens
Executive Dining Area
Roof Top & Atrium Coffee Shops
Out Doors Catering
Hygiene & Health Focus

 

Some of these services are exclusively tailored for you, other are available across all our clients, depending on your requirements.
 
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