If you would like to be part of the growing CRM industry and have the zeal to join a group of dynamic professionals focused on delivering best of class CRM solutions, InteractCRM is the place to be.

At InteractCRM, you will find challenging opportunities in an environment that recognizes and rewards performance. We seek self motivated individuals capable of delivering a wide range of value-added services to our clients around the world.

We currently have the following openings:

	Software Engineer – VB.NET
	Project Leader
	Associate Corporate Trainer
	Executive - Marketing
	Assistant Software Engineer – IR
	Software Engineer - J2EE
	Software Engineer - Technical Consulting

Kindly send in your resumes to careers@interactcrm.com.

	Work on the Product Development team to build the Next Generation Contact Center Solutions for our customers.
	Deliver work in a structured manner using OOAD methodologies.
	Specific responsibilities include Design and coding of Modules and components assigned, documentation of work performed.

Desired Profile:
Requirements:

	Applicants must possess at least a Diploma/Graduate degree in any stream.
	Should possess 1 to 2 years of full time work experience. Freshers do not apply.
	Must have strong working knowledge of VB.Net .
	Database skills like SQL/PL SQL Query writing are essential.

CV's not having the above skills will be rejected.

Candidates possessing good communication skills and knowledge of XML and Web Services will be preferred.

	Work in the Product Development team to build the Next Generation Contact Center Solutions for our customers.
	Deliver work in a structured manner using OOAD methodologies and provide technical insights to the team in the area of your expertise.
	Guide your team with coding problems, code reviews and performance issues.
	Mentoring, motivating and following up with your team.
	Responsibilities include Design and coding of Modules and components assigned, documentation of work performed.
	Writing Functional and technical documentation of the Software developed.

Desired Profile:
Requirements:

	Applicants must possess at least a Diploma/Graduate degree in any stream.
	Should possess at least 5 to 6 years of full time work experience (i.e. industry experience), including at least 1 to 2 years experience as a Project Leader.
	Candidates must have experience in Core Java, JSP, Servlets, Java Beans, EJB, RMI, OCX and DLLs, scripting language like JavaScript, MS-SQL/Oracle and Windows operating system.
	Candidates having programming experience with Dialogic Cards, TAPI, JTAPI and CORBA Specification will be preferred.
	Ability to initiate, track and manage multiple projects.
	Ability to estimate time, resources, risks and costs of projects.
	Experience using Project Management tools, like MS-Project.
	Strong People Management skills.
	Ability to understand Business requirements and conduct gap analysis will be required.
	Strong customer interfacing and liaisoning / customer expectation management skills.
	Should be good in documentation, client interaction and handling customer issues.
	Should know Project Life Cycle.
	We place a premium on good communication skills. This includes both written and spoken communication with Language-Neutral accent.
	Applicants must be willing to work in Mumbai and may occasionally need to undertake travel on assignments away from work base.

	Primary responsibility of this person will be to provide technical product training to developer type technical resources.
	The candidate will have the responsibility to gain technical expertise on Avaya CRM product platform thru constant practice and experimentation so that he is able to always remain on top of the learning curve.
	Design training methodology to bridge the gap between learning and real world experience.

Desired Profile:
Requirements:

	Applicants must possess at least a Diploma/Graduate degree in any stream.
	Should possess 2 to 3 years of full time work experience in conducting technical training (preferably on Sun/Microsoft technologies). Experience in delivering Product training workshops will be highly desirable .
	Preference will be given to candidates with experience as a faculty / trainer in a computer institute / IT Company and with programming skills in:
	Core Java, JSP, Servlets, Java Scripting. OR .NET OR Visual Basic, VB scripting. Databases , viz. MSSQL / Oracle Good knowledge of Networking technologies is mandatory.
	Ability to install and configure databases will be very important.
	Excellent written, spoken and Group Communication skills with a Neutral accent are a MUST . This job involves interacting with corporate customers and will require the candidate to have excellent presentation and people skills.
	Must be able to control and lead the class to achieve program objectives and deliver a valuable training experience to the students.
	The job would entail extensive short term travel (mostly international) on a frequent basis. Candidates comfortable with high frequency of travel need only apply.

	Aggressively generate leads by identifying prospects. Make cold calls to them and build business relationships with the customers to understand their needs effectively.
	Do online / offline research on companies within our target industries and find out opportunities to sell our solutions.
	Run targeted online marketing campaigns.
	Design marketing material - write sales brochure, prepare and make techno-functional presentations to customers, respond to RFP/technical queries from the customer.
	Capture Market Intelligence and Monitor competition.
	Identify opportunities to promote the InteractCRM Brand in the market.
	Manage client relationships during on-going projects and scout for new business.
	Should be able to plan and execute tasks independently.

Requirements:
Applicants must possess:

	Any graduate with understanding of software solutions coupled with 1 year of working experience in the IT industry in a sales role (i.e. marketing / selling IT solutions).
	Ability to understand and work with technologies is very important.
	Ability to identify opportunities. Good at doing online research for new opportunities.
	Applicants must be willing to work in Mumbai and travel within India.
	CRM/BI understanding and background a huge plus.
	Experience in the Software Services business a huge plus.
	Must be self motivated and able to work with minimal supervision.
	Good communications skills, positive attitude and strong people skills are a must.

	Design and build Interactive Voice Response based Self Service solutions for our customers.
	Research and Benchmark Industry verticals for IVR best practices.
	Work on the Product Development team to build the Next Generation Self Service Contact Center Solutions.
	Deliver work in a structured manner using OOAD methodologies and provide technical insights to the team in the area of your expertise.
	Prepare various project documentation based on our Project Methodology.
	Experience in the Software Services business a huge plus.
	Must be self motivated and able to work with minimal supervision.
	Good communications skills, positive attitude and strong people skills are a must.

Desired Profile:
Requirements:

	Applicants must possess at least a Graduate/Diploma degree in any Field.
	Should possess at least 1½ years of full time work experience.
	Candidates having application development experience will be highly preferred.
	Candidates having Computer Telephony, IVR product experience will be preferred.
	Must have strong working knowledge of C, C++, XML and Core Java.
	Database skills like SQL/PL SQL Query writing are essential.
	Must be self motivated and able to work with minimal supervision.
	Good communications skills, positive attitude and strong people skills are a must.

CV's not having the above skills will be rejected.

	Knowledge of VoiceXML and TAPI/JTAPI will be preferred.
	Candidates having product development experience will be highly preferred.
	We place a premium on good communication skills. This includes both written and spoken communication with Language-Neutral accent.
	Applicants must be willing to work in Mumbai and undertake project travel if required.

	Work in the Product Development team to build the Next Generation Contact Center Solutions for our customers.
	Deliver work in a structured manner using OOAD methodologies and provide technical insights to the team in the area of your expertise.
	Specific responsibilities include Design and coding of Modules and components assigned, documentation of work performed.
	Writing Functional and technical documentation of the Software developed.

Desired Profile:
Requirements:

	Applicants must possess at least a Diploma/Graduate degree in any stream.
	Should possess at least 1 year of full time work experience (i.e. industry experience).
	Candidates must have experience in Core Java, JSP, Servlets, Java Beans, EJB, RMI, OCX and DLLs, scripting language like JavaScript, MSSQL/Oracle and Windows operating system.
	Candidates with less than 1 year's relevant experience will be considered for the position of Assistant Software Engineer.
	Candidates having programming experience with Dialogic Cards, TAPI, JTAPI and CORBA Specification will be preferred.
	Ability to understand Business requirements and conduct gap analysis will be preferred.
	We place a premium on good communication skills. This includes both written and spoken communication with Language-Neutral accent.
	Applicants must be willing to work in Mumbai and may occasionally need to undertake long term as well as short term travel on assignments away from work base.

	Gain deep technical expertise on Avaya CRM product platform thru constant and rigorous practice, exploration and experimentation to build innovative solutions for our customers.
	Specific responsibilities on consulting projects include Product Installation and Configuration, Requirement Analysis, Solution Development and integration with third party products, Functional and technical documentation.
	Create and Maintain documentation for each consulting project as per global consulting standard.

Desired Profile:
Requirements:

	Applicants must possess at least a Diploma/Graduate degree in any stream.
	Candidates must have at least 1 to 2 years experience in VB 6.0, OCX / ActiveX, ASP, MS-SQL / Oracle (preferably with experience in designing a data model).
	Candidates possessing VB scripting experience and good communication skills will be preferred.
	Candidates with less than 1 year's relevant experience will be considered for the position of Assistant Software Engineer.