CRM and Business Intelligence Consulting

Technology Consulting

Education Services




	Add mobile texting to your contact center and integrate it with your existing infrastructure to run personalized surveys and campaigns.




	Affordable feature rich preview dialer with full list management and reporting capabilities.




	Web based desktop presence for Avaya multi channel contact center solution. Avaya IC SDK / Avaya AES based thin client for contact centers.




	Monitor and track changes made to your Avaya IC system. Keep track of who is changing what variable in IC Manager.


	InteractCRM is a contact center solutions company focused on implementing innovative Multi Channel Contact Center solutions and CRM Business Applications for its customers in Banking, Insurance and Financial sector, Telecommunications, Retail and other industry verticals. InteractCRM runs one of the most focused Avaya CRM/Contact Center Applications practices in the world and has a world class team derived from executing multiple consulting engagements in APAC, EMEA, CALA and USA. The company also provides education services and delivers training programs to Customers, Business Partners and Avaya associates under the Avaya University umbrella. Our product suite adds significant value to contact center solutions and has been developed to address specific needs in today’s contact center deployments. Founded in 2002, InteractCRM is an Avaya DevConnect Member and has a System Integration partnership with Avaya Inc and numerous Contact Center solutions companies worldwide. To understand us better, please visit the relevant section of your interest by following the links or drop us a line at info@interactcrm.com.

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