In the IT consulting and services industry, an organization is only as good as its people are. The organization's success depends on the skills that their employees have, the knowledge they posses and experience that they have gathered.

But more importantly, success depends not only on the knowledge currently possessed but also steps taken to expand and upgrade it.

At InteractCRM we have paid close attention to this. We continuously monitor the depth and the breadth of our knowledgebase, identify the training requirements for our resources and train them so they keep being world-class.

The skills matrix given below lists the technologies which our consultants usually work with:

J2EE, .NET

Java, CORBA, COM, Webservices, XML, VXML, SOAP

IIS, Apache

WebLogic, WebSphere, Oracle Application Server, Tomcat

MS-SQL Server, Oracle

Java, JSP, Jscript, ASP, Servlets, EJB, XML, ActiveX, COM/DCOM

VB, PowerBuilder, MTS

Avaya Interaction Center 5.x, 6.0.x, 6.1.x, 7.x, SDK
Avaya Operational Analyst
Avaya CCE
Avaya IR, Voice Portal, Dialog Designer
Avaya IQ
Avaya CIE
Avaya AES
Avaya CRM applications
Siebel EAI 2000
Cognos Reports
Seagate Crystal Reports