Founded in 1999, Interactcrm has been in the forefront of Customer Experience Management since inception. Our organization was developed with an Avaya backbone and delivered our 100th global Avaya engagement back in 2009. Since then, we’ve come a long way to expand our telephony and digital channel expertise. Today our resources have over 100 years of combined omnichannel contact center domain experience.
With a presence in the US, EMEA, and APAC, Interactcrm helps global organizations, both small and large, increase their customer satisfaction, streamline their contact center operations, and deliver a higher quality service to their customers.
Part of the Quintus Multichannel CC Team
Released Omnichannel Component for What Is Now Webex CC
Interactcrm is a global organization with our headquarters located in Chicago, Illinois.