ICX brings the power of SIP to businesses that are looking to either set up a new Contact Center or replace their legacy Call Center PBX with a next generation system that is flexible, scalable, feature rich, web ready and does not drill a hole thru your pocket.

SIP ACD orchestrates the customer experience from the moment they call your Toll Free Number until they get connected to a customer service agent. It brings the art of real time routing decision, intelligent match making and personalized treatment to your customer service environment, ensuring your customers feel cared for at all times.