iCX for Fundraising

Is your contact center looking to reach a large number of contacts in a short amount of time? Contact Centers with the primary goal of fundraising will benefit from an automated dialer that connects agents with donors faster.

Omnichannel Communications

13+ communication channels to connect with your donors anywhere they are

Outbound Voice Dialer

Increase call volume and conversion by automatically placing calls and providing contact data

Campaign Manager

Define campaign rules, upload data lists, distribute calling records, administer campaign outcomes and much more

Campaign Reporting

Track and report on campaign progress, campaign performance, and agent productivity

Fully Integrate Your Customer Management Platforms

Integrating your customer management applications provides your contact center employees a complete view of your donors all within a single interface.

See iCX in Action

Request a free demo to see how iCX can deliver a seamless customer experience across a multitude of digital channels.